Refund Policy – [Local Marriage Bureau ]

At [Local Marriage Bureau ], we strive to provide quality matchmaking services and a seamless experience for our members. However, we understand that there may be situations where you require a refund. Please read our refund policy carefully before making a purchase.

1. Eligibility for Refund

Refunds are applicable under the following conditions:

• If you cancel your membership within [10] days of purchase and have not used any paid services.
• If there is a duplicate payment due to a technical error, the excess amount will be refunded.
• If a service promised in your package was not provided due to an issue on our end.

2. Non-Refundable Cases

No refunds will be provided in the following cases:

• If the profile is deactivated due to a violation of our Terms & Conditions.
• If a match is not found within the membership period, as we do not guarantee specific results.
• If the refund request is made after the specified period ([10] days]) from the date of purchase.
• If you have availed of or accessed any premium services, including introductions, personalized matchmaking, or profile promotions.

3. Refund Process

• To request a refund, please contact our support team at [support email] with your payment details, reason for refund, and registered contact information.
• Our team will review the request and respond within [10] business days.
• Approved refunds will be processed within [10] days and credited to the original payment method.

4. Cancellation Policy

• Users can cancel their membership at any time, but cancellation does not guarantee a refund unless eligible under the conditions mentioned above.
• If you have subscribed to an auto-renewal plan, you must cancel it before the renewal date to avoid automatic charges.

5. Contact Us

For any refund-related queries, please reach out to us at:
📧 [localmarriagebureau123@gmail.com] | 📞 [+91 832 829 8353]